DynCorp International LLC. Lodging Services Task Lead - Contingent Upon Award in OCONABU DHABI, United Arab Emirates

  • Job Summary *

    The Lodging Services Task Lead plans, directs and coordinates activities of the Billeting operation projects for assigned program.

  • Principal Accountabilities * (Typical duties include the following, although specific duties vary by assignment or contract.)

    • Oversee temporary or permanent living quarters for client and other civilian contractors.

    • Help manage activities to oversee proper maintenance, safety and cleanliness standards are adhered.

    • Conduct regular customer needs assessments including but not limited to meeting quality standards for services, and evaluation of customer satisfaction.

    • Help to develop and implement billeting operations at various sites to maximize customer service and value to the customer.

    • Supervise a team of employees, subcontractor and/or labor broker personnel.

    • Coordinate activities to ensure proper maintenance, safety and cleanliness standards.

    • Responsible for maintaining vacancy/occupancy rates.

    • Supervise, escort and direct sub contractor employees.

    • Ensure the proper inventory of supplies for living quarters and cleaning are maintained.

    • Work with operations to ensure service orders for living quarters are completed in a timely manner.

    • Work customer service desk providing friendly, professional service to the customer.

    • Perform other duties as assigned.

  • Knowledge & Skills *

    • Knowledge of all relevant safety standards related to area of responsibility.

    • Possess knowledge of principles and processes for providing customer and personal services.

    • Working knowledge of relevant equipment, policies, procedures, and strategies to promote cost effective billeting arrangements for both the customer and the internal client.

    • Demonstrates proficiency in the use of PC-based business applications, including billet management programs or hotel management systems.

    • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

    • Trained and capable of using Defense Lodging System (DLS).

    • Good oral and written communications skills.

    • Additional knowledge/skills may be required by contract or assignment.

  • Experience & Education *

    • Bachelor’s degree in hospitality or related field. Two (2) years of experience may be substituted for each year of college.

    • Minimum (5) years of supervisory experience in military lodging. Military experience preferred.

    • Additional knowledge/skills may be required by contract or assignment.

  • Physical Requirements/Working Environment *

    • Living and working conditions at the assignment location could be remote and uncomfortable.

    • Long hours, exposure to weather and hazardous conditions.

    • Personnel should be aware of moving on short notice and under adverse conditions.

  • Travel *

    • Ability to travel domestically and internationally.

Job: *Facilities / Maintenance / Repair

Title: Lodging Services Task Lead - Contingent Upon Award


Requisition ID: PR1703929