MasterCard Senior Analyst in Dubai, United Arab Emirates

Who is Mastercard?

We are the global technology company behind the world€™s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Senior Analyst

Mastercard Advisors, Managed Services

Background & Objectives:

We are the leading global technology and professional services firm focused exclusively on payments. We provide payments consulting, information, analytics, and customized services to financial institutions and their merchant partners worldwide. We address complex challenges in strategy, marketing, risk, and operations and help clients maximize the value of their payments businesses.

We are looking for a marketing manager to support Advisors €“ Managed Services/Marketing function, the global business unit responsible for delivering marketing consulting capabilities for the advisory firm customer verticals: financial institutions, governments, retailers and e-commerce. The successful candidate is expected to support the Middle East Africa business based in Dubai.

Key deliverables:

To support the Managed Services (Marketing), Advisors to pitch for new business opportunities as well as manage a few key banks/issuers and partners to provide marketing consultancy as well as to deliver marketing solutions and executions of superior standard in a timely and efficient manner.

He/she should be able to lead, influence drive and deliver the digital marketing agenda internally and with partners across all key marketing strategies and initiatives to achieve key business objectives and strong returns of marketing investments.

The key deliverables are as follows

Campaign management & delivery - support, design, plan, execute and measure targeted marketing campaigns

Customer acquisition strategies €“ initiate ideas and implement marketing initiatives with external agencies, banks and/or partners to design and execute marketing initiatives and programs

New product launches and card conversions €“ experienced in end to end new product launches as new cards for issuers or retailers, new loyalty programs and/or card conversions, ability to analyze existing processes, strategize, plan, execute to go to market and post launch management.

Digital marketing €“ experienced and well-versed in end-to-end digital marketing which includes analytical review of media strategies and plans, trouble shoot and work with partners to propose successful results-driven digital marketing strategies. Ability to hone in on trends and insights and propose innovative and strategic digital marketing solutions that drive value and results

Analytics & portfolio management - leveraging, interpreting and analyzing data and insights to plan and implement marketing initiatives. This includes customer

Retention and loyalty marketing strategies

Marketing Consultancy €“ review, analyze and present clear and strategic recommendations to deliver result-driven marketing solutions that span across different functions and disciplines. He/she should be able to leverage media insights and trends as well as consumer insights to design effective results-driven marketing and communication strategies.

Media planning, channels management and deployment - Media management as well as ATL & BTL planning and implementation. Well-versed in digital, fully-integrated omni-channels planning, development and implementation

Stakeholders management €“ strong interpersonal skills to liaise and co-ordinate with agencies, Mastercard stakeholders, issuers and partners

Strategic planning & implementation - ability to strategize, ideate, plan and execute digital marketing strategies and campaigns as well as tracking and measuring results

Marketing support and administration - support and co-ordinate with internal and external parties to process payments and to ensure timely submission for financials through Mastercard€™s core systems


Well versed with the payments market and media scene in Middle East Africa. This includes on and offline channels so he/she is able to work with Mastercard and stakeholders to implement highly successful integrated, digital, ATL and BTL marketing campaigns

Well versed in managing marketing and creative development processes end to end.

Strong digital and social media knowledge and has managed major campaigns end-to-end. These should include: acquisition, contactless, spend, loyalty and brand initiatives,

Ability to support and complement client€™s various processes and overall marketing processes end to end

Strong ability to manage multiple time sensitive projects across multiple disciplines at one go and is competent in managing projects of scale with multiple deliverables

Highly analytical and results oriented; with adept ability to interpret internal and external data and insights to provide effective marketing recommendations and follow through the projects with immaculate and timely and hands-on execution

Strong interpersonal communication and presentation skills with stakeholders of different seniority

Expert in digital and offline marketing strategies and programs and these include understanding analytics and data, design and implement roadmaps and programs with the most impactful results

Ability to adapt and is able to perform efficiently against tight timelines and is equally efficient in ambiguous situations and projects

Autonomous and willing to travel 80% of the time across MENA when needed

Key Stakeholders:

Mastercard€™s stakeholders in Johannesburg and across the region:

Managed Services/Marketing Consultants

Advisors €“ Business Development, Consulting, Advance Analytics

Marketing and Product teams

Account and country Management team

External stakeholders

Various issuers/banks in MEA by project €“ Marketing and Product teams

Partners of different verticals beyond banks/issuers

Creative €“ ATL, BTL and digital agencies

Media agencies and production houses

Card providers

Specific Requirements:

Must have at least 6-7 years of related experience at a large financial institution

Digital marketing knowledge and experience is a must

Experienced in managing creative and media agencies

Superb presentation skills

Ability to critique media plan and review creative work strategically

Credit/Debit cards experience preferred

Strong P&L management

Ability to implement and execute integrated marketing initiatives end to end €“ these include direct marketing, digital, above and below the line activities

Exceptional stakeholder management skills across disciplines and seniority levels.

Ability to work effectively well in a team and independently

Well-versed in marketing and core banking processes

Consultancy experience is a plus

Comfortable to travel when the need arises occasionally

Other language knowledge is important as Arabic and French

Equal Opportunity Employer
Requisition ID: R-62211