Marriott Accounts Receivable Supervisor in Dubai, United Arab Emirates

Job Number 18000XMD

Job Category Finance and Accounting

Location JW Marriott Marquis Hotel Dubai, Dubai, United Arab Emirates VIEW ON MAP

Brand Marriott Hotels Resorts /JW Marriott

Schedule Full-time

Position Type Non-Management/Hourly

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Dubai is a cosmopolitan city built on irrepressible ambition and unsurpassed luxury. Home to the world’s tallest building, the largest shopping mall, the iconic Palm Jumeirah and now the landmark JW Marriott Marquis Dubai, it is a place for those who seek the best the world has to offer.

The Marquis brand is a quality standard for the finest properties in the Marriott portfolio, synonymous with intuitive service and refined taste. The JW Marriott Marquis Dubai has instantly gained status as one of the region’s most compelling destinations, offering service and facilities that have been carefully crafted around the expectations of the world’s most discerning travelers.

Comprising two iconic towers, the JW Marriott Marquis Dubai stands elevated above Dubai’s Business Bay on Sheikh Zayed Road, the heart of one of the most desirable locations in the city.

The hotel features elegantly conceived accommodation, outstanding event and business facilities, a collection of 14 stylish bars and restaurants and the haven of health and relaxation that is Saray Spa and Health Club. A marriage of rich and colorful cultural inspirations and design finesse makes it a destination with distinctive character and ambience.


To ensure compliance to the Hotel credit policy and fastrealization of the accounts receivable along with maintaining the Company Standards in regards to aging reports.



  • College graduate

Skills and Knowledge

  • Leadership skills

  • English language

  • Training and willing tohelp continue the success of the property


Thefollowing are specific responsibilities and contributions critical to thesuccessful performance of the position:

  • Have an adequate knowledge of al Marriott SOP’s(Standard operating procedures) LSOP’sand all related Marriott Corporate policies related to the creditdepartment and the Accounting department general

  • Approve issuance of credit as required by the Hotelcredit policy daily.

  • Maintain supportive roles with other departments.

  • Audit compliance to credit policy and LSOP by otherdepartments.

  • Balance daily City Ledger with Income audit.

  • Insure bills are mailed within 48 hours in adherence tothe SOP and credit policy and that they are well presented and completed.

  • Follow up on all outstanding accounts and maintainproper follow up documents and maintain a history log.

  • Schedule and control the activities and duties of boththe Credit Collector and the receivable clerk and monitor their performances.

  • Inform top management of current and potential creditproblems.

  • Work with the Controller and the Assistant in referenceto Credit and write off issues.

  • Schedule a monthly credit meeting and a quarterly writeoff meeting.

  • Prepare the Quarterly Credit Loss report on a timelybasis as requested by the SOP.

  • Follow up on credit meetings minutes and advise theController and Assistant on the status of the decisions made.

  • Insure proper handling of credit cards and imprints.

  • Follow up daily with the FO manager on the High Balancesheet.

  • Maintain a good relationship with other creditsupervisor in town and in other Marriott Hotels in the regions.

  • Follow up on group billing and adjust were needed.

  • Prepare the monthly aging report and discuss with theController and Assistant Controller.

  • Reconcile all receivable related accounts monthly toinclude city ledger, guest ledger, allowance for doubtful accounts and otheraccounts as requested by the Controller or Assistant Controller.

  • Establish an effective cross training program within thedepartment.

  • Cover the Accounts Receivable clerk duties during hisabsence.

  • Participate in the Quality improvement process.

  • Maintain a close relationship with other departmentheads.

  • Attend from time to time the Sales department briefings.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.