IHG Guest Relations Supervisor - Crowne Plaza Abu Dhabi Yas Island in Abu Dhabi, United Arab Emirates
Crowne Plaza ® hotels look for people who excel in their role, and are committed to delivering excellent experiences for guests. People who create confidence, encourage success and make it happen!
What's your passion? Whether you're into polka, painting or polo at InterContinental Hotel Group (IHG) we're interested in YOU! We employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.
Set on the banks of the creek and along the Links Championship Golf Course, Crowne Plaza Hotel is located at on one of the country's most ambitious developments, Yas Island. The close proximity to the airport and only 40 minutes into Abu Dhabi City makes this prime location an easy accessible choice for business & leisure travellers.
We are currently looking to recruit a Guest Relations Supervisor to join our Front Office team.
You should have sound knowledge of the hotel's facilities and services. You will be responsible to welcome guests, handle check in and checkout procedures. Ensures maximum guest satisfaction. Escort VIP guest arrival and ensure to orient the guest with hotel and room facilities. Communicate VIP arrivals to designated personnel for escort and delivery of amenities. Take action to solve guest problems and complaints using appropriate service recovery guidelines.
You will possess a warm and welcoming personality. You will need to be flexible with working hours and be a team player. Fluency in English and experience in Front Office Department is required. Knowledge of Opera system is preferred.
In return we offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, we'll give you the Room to be yourself.
Do you have what it takes to be a leader in the world's most global hotel company?
If so, get in touch and tell us how you could bring your individual skills to IHG by clicking "Apply Online" now!
We are an equal opportunities employer.
Location: United Arab Emirates-Abu Dhabi
Requisition ID: ABU004390