IHG Reservation Agent - Arabic Speaker in Dubai, United Arab Emirates
Do you see yourself as
a Reservation Agent – Arabic Speaker ?
What's your passion?
Whether you're into scuba diving, golf or dancing the tango, at IHG we're
interested in you. We love people who apply the same amount of passion and
precision to their jobs as they do to their hobbies - people who put our guests
at the heart of everything they do. And we're looking for more people like you
to join our friendly and professional team - people that help us create great
hotels guests love.
Crowne Plaza Dubai is an upscale hotel brand located along the business area of
Sheikh Zayed Road with over 568 rooms, 13 international restaurants and bars,
and has one of the largest meeting, conference and banqueting facilities in the
We are looking for reassuring, social,
goal-oriented, dynamic, confident people to join around 700 colleagues who are committed to
maintaining the highest standards of quality and service which define our
company. We value the passion and enthusiasm of our colleagues, and
encourage you to share your passion when you work with us.
We have an exciting
opportunity for you to join our team as Reservation Agent – ArabicSpeaker . You will complete all reservations in a timely fashion whilst
providing a high standard of customer service to all callers. You will
negotiate with caller on an alternative rate if rate resistance is shown and
cross-refer to alternate property if requested hotel is full. You have to
ensure that all sales principals are used for every call handled. You will also
work to exceed set individual targets for every call handled and deal with any
difficult callers with a calm and professional approach. You will communicate
with the Team Manager as necessary on any reservation issues that need
attention or assistance.
You should have at least
one year relevant experience in a similar role in hotels/hospitality
industry. You will bring with you strong interpersonal skills and excellent command of written and spoken Arabic
and English is required.
Arabic speaker strongly preferred. You will need to be flexible with
working hours and having knowledge of OPERA & HOLIDEX system is preferred.
In return we'll give you
a competitive tax-free financial and benefits package, hotel discounts
worldwide and the chance to work with a great team of people.
You’ll join a team
passionate about delivering memorable experiences that make our guests feel
special, making Crowne Plaza Dubai a great place to work. Most importantly,
we’ll give you Room to be yourself.
So what's your passion?
Please get in touch and tell us how you could bring your individual skills to
IHG. To find out more about us or any other jobs with IHG please
look at careers.ihg.com
We are an equal
Job: Reservations Sales Agent
Location: United Arab Emirates-Dubai
Requisition ID: DUB004252