IHG Reservation Agent (Arabic speaker) at InterContinental Dubai Marina in Dubai, United Arab Emirates
What's your passion?
Whether you're into motorcycles, mountain climbing or music, at IHG we're interested in
YOU! We love people who apply the same amount of care and passion to their jobs
as they do their hobbies - people who help us create great brands guests love.
And we're looking for more people like this to join our dynamic team at the InterContinental Dubai Marina.
is one of Dubai's newest five star luxury properties in the heart of the city
with 328 rooms, flexible event space and full service Spa. Marina Social, in
partnership with celebrity Chef Jason Atherton, and expert sommeliers attract
discerning diners to our six restaurant and bars. With over 30 languages and
countries represented by the staff, the hotel weaves together an international
five star presence with Mediterranean charm.
We have an exciting
opportunity for you to join our team as Reservation Agent (Arabic speaker) . You will complete all reservations in a timely
fashion whilst providing a high standard of customer service to all callers.
You will negotiate with caller on an alternative rate if rate resistance is
shown and cross-refer to alternate property if requested hotel is full.
You have to ensure that all sales principals are used for every call handled.
You will also work to exceed set individual targets for every call handled and
deal with any difficult callers with a calm and professional approach. You will
communicate with the Team Manager as necessary on any reservation issues that
need attention or assistance.
You should have at least
one year relevant experience in a similar role in hotels/hospitality industry.
You will bring with you strong interpersonal skills and excellent command of
written and spoken English is required. You will need to be flexible with
working hours and having knowledge of OPERA & HOLIDEX system is preferred.
Do you have what it
takes to be a leader in the world's most global hotel company?
If so, make it happen and apply now for a career with InterContinental Hotels
Group, where a world of personal and professional opportunities exists.
We are an equal opportunity
Job: Reservations Sales Agent
Location: United Arab Emirates-Dubai
Requisition ID: DUB004291