IHG Reservation Agent (Arabic speaker) at InterContinental Dubai Marina in Dubai, United Arab Emirates

Description:

What's your passion?

Whether you're into motorcycles, mountain climbing or music, at IHG we're interested in

YOU! We love people who apply the same amount of care and passion to their jobs

as they do their hobbies - people who help us create great brands guests love.

And we're looking for more people like this to join our dynamic team at the InterContinental Dubai Marina.

InterContinental DubaiMarina

is one of Dubai's newest five star luxury properties in the heart of the city

with 328 rooms, flexible event space and full service Spa. Marina Social, in

partnership with celebrity Chef Jason Atherton, and expert sommeliers attract

discerning diners to our six restaurant and bars. With over 30 languages and

countries represented by the staff, the hotel weaves together an international

five star presence with Mediterranean charm.

We have an exciting

opportunity for you to join our team as Reservation Agent (Arabic speaker) . You will complete all reservations in a timely

fashion whilst providing a high standard of customer service to all callers.

You will negotiate with caller on an alternative rate if rate resistance is

shown and cross-refer to alternate property if requested hotel is full.

You have to ensure that all sales principals are used for every call handled.

You will also work to exceed set individual targets for every call handled and

deal with any difficult callers with a calm and professional approach. You will

communicate with the Team Manager as necessary on any reservation issues that

need attention or assistance.

Qualifications

You should have at least

one year relevant experience in a similar role in hotels/hospitality industry.

You will bring with you strong interpersonal skills and excellent command of

written and spoken English is required. You will need to be flexible with

working hours and having knowledge of OPERA & HOLIDEX system is preferred.

Do you have what it

takes to be a leader in the world's most global hotel company?

If so, make it happen and apply now for a career with InterContinental Hotels

Group, where a world of personal and professional opportunities exists.

We are an equal opportunity

employer.

Job: Reservations Sales Agent

Location: United Arab Emirates-Dubai

Requisition ID: DUB004291