IHG Guest Service Agent (Females Only) at InterContinental Hotel Dubai Marina in Dubai, United Arab Emirates


What's your passion? Whether you're into traveling, tea tasting or tennis, at InterContinental Hotels Group (IHG) we're interested in YOU! We want people who apply the same amount of interest and passion to their jobs as they do to their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

Set in an urban waterfront city-within-a city, the newly opened luxurious InterContinental Dubai Marina , offering its guests the perfect location to combine business and leisure, has an exciting career opportunity for you as a Guest Service Agent .

This position has responsibility to ensure that the highest standards of hospitality and welcome are demonstrated and will be responsible for the satisfaction of all guests needs. This diverse, challenging role will be based in Guest Service Agent and should have sound knowledge of the hotel's facilities and services. You will ensure that all booking details are recorded accurately, ensuring that billing instructions are clarified, up-dating the guest folio and balancing all transactions at the end of every shift. As the Guest Service Agent you will represent the Guest Services department in a professional and courteous manner at all times with all guests & colleague interactions. You will perform the shift checklist to ensure accuracy of all aspect of shifts.


You will need to be flexible with working hours and be a team player. You should have a minimum of 1 to 2 years’ experience working in Guest Service Agent. You will be an enthusiastic individual who can communicate easily with both your fellow team members and guests. You will bring with you strong interpersonal skills and excellent command of written and spoken English is required.

In return we offer competitive pay and benefits and a chance to work with a great team of talented people. Most importantly, we'll give you the Room to be yourself.

So what's your passion? Please get in touch if this position matches your skills and interests and tell us how you could bring your individual competencies by clicking "Apply Online".

We are an equal opportunity employer.

Job: Reception

Location: United Arab Emirates-Dubai

Requisition ID: DUB004271