Wyndham Worldwide Front Office Manager - Wyndham Dubai Marina in Dubai, United Arab Emirates

Front Office Manager - Wyndham Dubai Marina

Description

At Wyndham Worldwide, our Associates have the opportunity to explore both personal and professional development opportunities throughout their careers

Our Company

There’s no one else like us. Wyndham Hotel Group is the world’s largest and most diverse hotel business, with a global portfolio of more than 8,000 hotels and over 697,600 rooms in 77 countries. We’re a hospitality powerhouse, with 19 iconic brands united by the richest and simplest rewards program in the business,Wyndham Rewards.

Front Office Manager

We are currently seeking an experienced, dedicated hospitality professional who is passionate about service standards and guest satisfaction to lead our Front Office team.

Front Office Manager performs key functions of the room’s management operations, administration and training for all associates working in this department. Focuses on all aspects of the management taking in consideration guests needs, and prevailing trends. Front Office Manager interfaces with the Hotel Manager to report on operational and personnel issues, including budgets, departmental expenses as well as updates and changes made to manning, service sequences, promotions, events, challenges and successes. Needs to maintain excellent relations and communications with Departmental team well as all other hotel departments.

Our Brand

Wyndham Hotels and Resorts®

Wyndham Hotels and Resorts is an upscale, full-service brand located in key business and vacation destinations around the world. It offers the comfort and amenities you would expect in a world-class hotel, including beautifully appointed public areas, thoughtfully detailed guestrooms and distinct dining options. Business locations feature well-designed meeting space flexible enough to accommodate anything from an executive board meeting to a major sales conference, as well as business and fitness centers

Location

When it comes to location, Wyndham Dubai Marina, will take your breath away. Surrounded by the reflective waters of Dubai Marina. The hotel is just a few minutes away from 'The Walk' at Jumeirah Beach, a hugely popular expansive stretch of beachside cafes, restaurants and shops.

Employment Disclaimer

In some locations around the world, Wyndham Hotel Group manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotel Group performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotel Group where Wyndham Hotel Group is serving only as the recruiter and will not be my actual employer.

Qualifications

Who are we looking for?

To be considered for this great opportunity it is essential that you have the following skills and attributes:

  • Able to lead and manage the Front Office team including Front Office, Telephone Operators,Guest Relations (Club Lounge) and Bell desk.

  • Demonstrated experience in a resort/hotel environment in a similar role essential

  • Advanced organisational, time management and problem solving skills

  • Excellent communication, interpersonal and customer service skills

  • Strong leadership and team management skills, including experience in recruiting, engaging, training, coaching and managing employees

  • Competent in computer systems (Microsoft Office suite) and a strong knowledge of Opera is an advantage

  • Proficient with the development and implementation of budgets and rosters

  • Participate in Manager on duty coverage as required.

  • Ability to lead the team by example, displaying immaculate presentation standards

  • Ability to multi task and work under pressure to meet business deadlines

  • Be a representative of the brand’s 'Count on me' service culture.

Job: Guest Services

Primary Location: United Arab Emirates-Dubai-Dubai

Employee Status: Regular

Schedule: Full-time

Organization: WHG - Intl Hotel Management

Job Posting: Jun 19, 2017, 1:05:10 AM

Requisition ID: 1709743