Hilton Doorman in Dubai, United Arab Emirates
As Doorman, you will serve as a key point of contact for guests throughout their stay at the hotel, providing information about the hotel and the local vicinity.
What will I be doing?
As Doorman, you will serve as a key point of contact for guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. A Doorman is responsible for managing the first impressions of our guests and, therefore, must perform the following tasks to the highest standards:
- Serve as a key point of contact for guests and efficiently respond to guest enquiries
- Stay current and up to date with all hotel services as well as daily special events
- Ensure orderliness and safety guidelines around the lobby and front door areas
- Project a professional manner with an emphasis on hospitality and guest service
- Maintain a clean, healthy, and safe working area
- Act in accordance with policies and procedures when working with front of house equipment and property management systems
What are we looking for?
Doormen serving Waldorf Astoria Hotels & Resorts are always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Flexibility to respond to a variety of different work situations
- Ability to work on your own and as part of a team
- Knowledge of the local area
What benefits will I receive?
Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.
Learn more now about Waldorf Astoria Hotels & Resorts --- offering the opportunity to visit extraordinary places with one singular experience.
- Numerous landmark hotels around the world
- More hotels in construction
- Offering world-class spas
- Gorgeous golfing destinations
Job: Guest Services and Front Office
Requisition ID: HOT046XA