MasterCard Director, Product Management, MEA in Dubai, United Arab Emirates

Who is Mastercard?

We are the global technology company behind the world€™s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Director, Product Management, MEA


Ensures positive cardholder experience by working with Issuers and Partners for mass & affluent debit products. Develops product strategies and roadmaps to execute to ensure maximum penetration of market segments.

Manages and maintains existing product lines on an on-going basis, including vendor management.

Conducts opportunity assessments on new ideas and concepts. Provides design specifications for product enhancements to Product Development. Defines business and technical requirements, and manages the relationships of technical resources and the Global Technology Organization to maintain and build out platforms.


Works with Issuers and Partners to create positive experiences for cardholders

GDV growth of Mass & affluent Debit Product and support new and increased issuance

Identify strategic business-building opportunities in products and solutions that can be offered to customers.

The individual is accountable for MasterCard's competitive positioning and differentiation in product innovation within the debit products in the clusters and develop product benefits/ solutions which would be core to the products to deliver a superior edge to MasterCard Products in the clusters. Will have responsibility for cost management and delivery of these benefits with quantified metrics tied to customer plans

Manage end-end processes behind all products as well as own the customer experience of the products.

P&L responsibility of Debit products.

Be an industry expert to determine new needs and innovations that MasterCard may want to investigate

Monitors performance, provides feedback, defines & approves change control processes, and manages partner relationships

Overall responsibility for idea generation; concept validation; and business case development for existing products

Develop and implement programs and initiatives using the Go-To-Market process to increase card issuance in both established and emerging markets

Responsible for evaluating and applying market research and directing opportunity assessments on new ideas and concepts and communicating them to Product Development

Direct coordination with Product Development, customers and third parties to develop strategy and enhancements of product offerings

Oversee the planning, development and design of product marketing strategy from product decision through end of life cycle

Build relationships with product groups to garner feedback for development of MasterCard products

Oversee the execution of advertising, promotional, and sales programs to meet unit objectives

Work with regional/line staff to ensure maximum penetration of market segments.

Drive strategic and financial planning efforts and oversee management of the department

Ensure appropriate staffing levels are maintained for current needs as well as anticipated growth and/or changes

Lead department in development and completion of objectives and assess management staff against established measures

Ensure that department objectives are aligned with the overall Business strategy and that individual team members are evaluated against same

All About You

Excellent oral and written communication, negotiation, project management and matrix-management skills are critical

Ability to interact and coordinate effectively with internal and external business partners

Ability to effectively direct and manage multiple functions

Ability to initiate and effectively lead change efforts

Business Acumen with the ability to provide solutions that drive positive results to the customer and MasterCard

Self motivated with a proven track record of delivering success while operating within a team environment

Embody the MCW leadership principles: demonstrate courage & resolution; encourage teamwork, integration, & inclusion; execute the global strategy; inspire & empower; operate with a sense of urgency.

Equal Opportunity Employer
Requisition ID: R-49383