Shell Demurrage Analyst in DUBAI, United Arab Emirates

Auto req ID 53870BR

Job Title Demurrage Analyst

Country of Work Location United Arab Emirates

City, State (if applicable) DUBAI

Work Location Dubai

Company Description Shell has been active in the United Arab Emirates since 1957. In the UAE, Shell is involved in every stage of the petroleum value chain – from the discovery and production of oil and gas to the distribution, marketing and retailing of oil, gas and petrochemicals. Your career at Shell UAE will thrive, thanks to its unrivalled career development programme that will see you tap into a pool of local and global experts that will help you unlock your potential and thereby help Shell expand its innovative scope. Shell UAE trades with customers throughout UAE and neighbouring regions from individual entrepreneurs and small businesses to major industry and multi-national companies. Shell UAE believes in giving back to the community: the Emirates Businesswoman Award, for example, aims to raise the profile of active business women in the UAE and encourages them to take on active roles.

Job Description

  • Position Description - Purpose:

  • Shell Trading & Supply has a global portfolio of crude oil, refined products, LNG, chemicals natural gas, electrical power and CO2. Trading offices are located in the US, Canada, UK, Singapore, The Netherlands, Japan, Barbados, Dubai and Russia, with many other downstream entities situated across the globe.We are interested in attracting people to our business who share our core working values of honesty, integrity and respect for others. We also want those who can build on our business vision, are prepared to accept accountability and can achieve great results through teamwork and while adapting to a changing business environment.The successful candidate will deliver a professional Demurrage/PDE service in Dubai for the trading desk assigned to him/her by the Team Lead. The team will provide demurrage and post deal claim analysis, negotiation and settlement on behalf of companies within the Shell Trading & Supply network and Manufacturing Company affiliates. The aim of the team is to minimize the demurrage exposure for Shell entities. The work is carried out using a wide range of Trading and Scheduling IT systems such as DEX and RADAR.The successful candidate will work closely with the Team Leader and other Demurrage analysts in the network to ensure efficient and effective end to end (E2E) working processes, and will seek continual improvement and adopt best practices.

Position Description - Purpose

Investigate the events of a voyage, deviations from the initial agreement and check what was

contractually agreed around the events

  • Prepare and negotiate claims with customers to maximize income for Shell while reducing cost paid by Shell

  • Strong negotiation skills towards third parties to guarantee settlement of claims in agreed timeline according to internal policy.

  • Ensure all claim activities are correctly reflected in financial and trading systems

  • Work with analyst in your team and the other global Demurrage teams to create and support best practices and share knowledge

  • Use a continuous improve mind-set to support process improvements

  • Follow internal procedures to receive approval for payments and escalate to Team lead when needed in a timely manner

  • Take responsibility for safety, compliance and audit readiness

  • Support and work with internal customers, like Commercial OPS, Contracts, Trading & Supply, manufacturing teams to increase operational excellence, identify profit leakage and implement remedies

  • Periodically review most common root causes of demurrage with internal customers and advise how to reduce such costs

Proactively advise all Shell stakeholders on improvements creating end to end value for Shell


  • Bachelor’s degree (previous work experience will be taken into consideration for any candidates who might not meet the educational standard)

  • The ability to read and interpret legal language

  • Evidence of great analytical and problem solving skills

  • Excellent communication skills and able to build solid working relationships with internal and external customers.

  • Motivated, results driven and ability to work under pressure

  • Experience in on the job training

  • Ability to lead in communications, build bridges between departments, confrontation/problem handling.

  • Experience in the industry and knowledge of demurrage is an advantage

No. of Positions 1


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Shell is an Equal Opportunity Employer.

Removal Date 30-Jun-2017