Wyndham Worldwide Cluster Housing Manager - Ramada Plaza Jumeirah Beach and Ramada Hotel & Suites Sharjah, UAE in Dubai, United Arab Emirates

Cluster Housing Manager - Ramada Plaza Jumeirah Beach and Ramada Hotel & Suites Sharjah, UAE


Cluster HousingManager – Ramada Plaza Jumeirah Beach and Ramada Hotel & Suites Sharjah,UAE

At Ramada Plaza JumeirahBeach we are committed to creating caring experience – every person, everytime. Our Associates have the opportunity to explore both personaland professional development opportunities throughout their careers.

Our Company

Wyndham Hotel Group isthe world’s largest hotel company based on number of hotels. As both a leadinghotel brand franchisor and hotel management services provider, the company’sglobal portfolio consists of nearly 8,000 properties and approximately 679,100rooms in 73 countries.

Our Brand

Ramada Plaza Jumeirah Beach, Dubai

Ramada Plaza JumeirahBeach, a 4-star hotel with views of the neighboring Dubai Marina and PalmJumeirah, minutes from the vibrant culture and shopping of "The Walk"at JBR, Dubai Marina Yacht Club. Our deluxe hotel with 360 rooms has stylishstudios feature a balcony to take in the view while our two - four bedroomsapartments and suites host separate living areas and kitchen. Executive Studiosare also available, with complimentary breakfast, welcome drinks, secretarialservices, and Happy Hours.

Ramada Hotel &Suites Sharjah, United Arab Emirates

RamadaHotel & Suites Sharjah, The hotel sets a new level of contemporaryluxury, style, design, and cuisine for business & leisure travellers,situated amid Sharjah's exclusive areas & rich cultural attractions. Itprovides an ideal accommodation solution for long-term business travellers& families with its state-of-the-art technology & facilities. The hotelis ideally located in Sharjah opposite the large Sahara shopping centre. Itslocation offers easy access to Dubai, Sharjah City Center, public beach, SharjahLagoon & Corniche. Proximity to Sharjah Expo Center makes the hotel idealfor business travellers. Sharjah Airport is 15 km away, while Dubai Airport is17 km away from the hotel.

Job Description:

Under the guidance andsupervision of Cluster Director of Human Resources Manager and within thelimits of established Hotel policies and procedures, participates in activitiesof the Employee Housing Department. Promotes the desired work culture aroundthe five core values of Trust, Integrity, Respect, One Team and Service of theRamada Hotels and the brand ethos.


  • Create an environmentin which both external candidates and employees experience the Ramada andWyndham Commitment

  • To conduct dailyinspections of all Accommodation including inside and outside areas to ensureproper cleaning and maintenance, i.e. Flats, recreation rooms, sports facility,laundry rooms, and TV room.

  • Employee Care; executeand implement the HR/Housing processes

  • Follow appropriatefiling and data retrieval systems in order to ensure ease of access to up todate information at all times

  • Maintains and updatesfiles on legal documents and other Housing matters, efficiently andconfidentiality

  • Maintains records ofaccommodation/apartment contracts and follow up with the owning company forgetting and timely renewal of contracts.

  • To record water andelectricity consumption in the Accommodation buildings at the end of eachmonth, and to bring to the attention of the CDOHR any irregularities and/orexcess consumption.

  • To ensure the timelyremoval of sewage.

  • Sorting out team memberdisputes related to accommodation.

  • Taking monthlyinventory and informing CDOHR and Finance department on losses.

  • Constantly coming upwith suggestion and innovative ideas to solve day to day problem and to cutcost on unwanted expenses.

  • Monitor the safety,security, fire support, evacuation plans and coordinate with the Engineeringdepartment with concerns if any.

  • Registering theaccommodation/apartments with the government bodies such as DEWA, LandDepartment, etc.

  • Spot checks on a weeklybasis for all Employee Accommodation buildings and action any further follow upissues (i.e., noise complaints, obstruction of common areas, etc breach ofAccommodation Rules & Regulations)

  • To liaise with thewatchmen and security guards in monitoring the visitor register and visitinghours.

  • Maintains effectivecommunications at all levels of management and team members

  • To allocate accommodationfor all team members, permanent/temporary. This will encompass the movementin/out of personnel daily

  • Updates rooming list onweekly basis and submits to Human Resources.

  • To create departmentalbudgeting and control inventory.

  • Conduct inventorycontrol for all employees checking out of Accommodation and charge accordinglyfor any missing items

  • Ensure that Welcomebasket is ready and room is prepared as to standard for new arrivals

  • To allocate rooms inaccordance with the accommodation entitlement and policy

  • Responsible forrevising all inputs to accommodation policy

  • To maintain 100%accurate records of room and bed allocations by name, position, employment areaand contact details

  • Close liaison with HRwill be required for team members’ incoming and outgoing

  • To advise HR on billingcharges monthly. These will include cross charging for food, Water/Electricity,etc.

  • To keep a record of allfurnishings and equipment for every room. An accommodation report to be raisedmonthly

  • To attend at least oncemonthly the HR/Housing meeting to brief on accommodation matters

  • To maintain forecastaccommodation requirements for 2 months in advance

  • To control of allequipment ensuring all is serviceable and advise HR on improvements or issues

  • To report to HR anylapses in discipline

  • To be responsible forall security and fire equipment, signage and action

  • Ensure signage isappropriate and meets Health & Safety requirements

  • Ensures all teammembers facilities are maintained in good order and meet Ramada & Wyndhamcleanliness standards

  • Ensure the operation ofthe Cafeteria is running smoothly

  • Deals with all problemsrelating to individuals in an understanding, caring and confidential manner

  • Ensures that allGovernment Regulations are adhered to

  • Responsible for theday-to-day management of accommodation

  • To oversee everythingand make sure the accommodation is managed effectively and all operations arerun in an efficient manner. Effective management involves maintaining hygiene,health and safety standards, supervising and training team members and dealingwith budgetary matters.

  • Responsible forplanning duty rosters, facilitating training and development sessions andoverseeing performance management and employee welfare initiatives.

  • Ensure high standardsof cleanliness and hygiene are maintained and to make sure all operationscomply with health and safety regulations

  • Manage and advice onrequired contracts

  • Respond to and manageemergency situations

  • Responsible forscheduling periodic maintenance and repair work

  • Contributes towardsregional activities as directed

  • Coordinate sports andactivities in team member accommodation as directed by Human Resources

  • You may be asked toaccomplish what is requested by the Cluster Director of Human Resources and theCluster Human Resources Manager.

Employment Disclaimer

In some locations aroundthe world, Wyndham Hotel Group manages hotel properties on behalf of a thirdparty owner. At many of those properties, the Hotel owner is the actualemployer, and Wyndham Hotel Group performs recruiting and hiring functions onbehalf of the owner. I understand and agree that, by applying through thissite, I may be applying for a position with a company other than Wyndham HotelGroup where Wyndham Hotel Group is serving only as the recruiter and will notbe my actual employer.


  • Bachelor degree required

  • At least 5 years of experience in similar field.

  • Courteous & efficient telephone manner

  • Excellent organizational/administrative skills

  • Adaptability/ Flexibility

  • Influencing / coaching / counselling others

  • Cross Cultural Sensitivity

  • Personality: Warm, welcoming, smiling and pleasant.

  • Act with integrity.

  • Excellence in communication skills: verbally and listening.

  • Exhibit self-confidence

  • Make sound decisions

  • Build relationships

  • Facilitate open communication

  • Foster teamwork

  • Able to delegate

  • Promote team diversity

  • Customer service orientation

  • Able to multi-task and to set clear priorities

Job: Human Resources

Primary Location: United Arab Emirates-Dubai-Dubai

Employee Status: Regular

Schedule: Full-time

Organization: WHG - Intl Hotel Management

Job Posting: Sep 24, 2017, 12:45:38 AM

Requisition ID: 1714390