Wyndham Worldwide CID Reporter - Wyndham Dubai Marina, UAE in Dubai, United Arab Emirates

CID Reporter - Wyndham Dubai Marina, UAE


At Wyndham Worldwide,our Associates have the opportunity to explore both personal and professionaldevelopment opportunities throughout their careers

Our Company

Wyndham Hotel Group isthe world’s largest hotel company based on number of hotels. As both a leadinghotel brand franchisor and hotel management services provider, the company’sglobal portfolio consists of nearly 8,000 properties and approximately 679,100rooms in 73 countries. Headquartered in Parsippany, N.J., with offices aroundthe globe in London, Shanghai, Dubai and other cities, the company employsapproximately 9,000 associates worldwide. From the upper-upscale offerings ofits Wyndham Grand® brand, to the distinctly comfortable and familiar propertiesof its globally recognized Days Inn®, Super 8®, Ramada®, Baymont Inns andSuite®, Hawthorne Suites by Wyndham®, Tryp by Wyndham®, Wingate by Wyndham®,Dolce Hotels and Resorts, Microtel Inn Suites by Wyndham® and Howard Johnson®brands, Wyndham Hotel Group prides itself on providing guests and franchiseeswith exceptional customer service, great value and the most lodging choicesaround the world.

Our Brand

Wyndham Hotels andResorts®

Wyndham Hotels andResorts is an upscale, full-service brand located in key business and vacationdestinations around the world. It offers the comfort and amenities you wouldexpect in a world-class hotel, including beautifully appointed public areas,thoughtfully detailed guestrooms and distinct dining options. Businesslocations feature well-designed meeting space flexible enough to accommodateanything from an executive board meeting to a major sales conference, as wellas business and fitness centers


When it comes tolocation, Wyndham Dubai Marina, will take your breath away. Surrounded by thereflective waters of Dubai Marina. The hotel is just a few minutes away from'The Walk' at Jumeirah Beach, a hugely popular expansive stretch of beachsidecafes, restaurants and shops.

The CID Reporter

The CID Reporter is under the generaldirection and supervision of the Front Office Manager. He/she is able to workindependently with attention to details, able to cope up with a busy workingenvironment and assist in the smooth running of the Front Office operation.

Main responsibilities:

  • Ensure all in house guests’ information arecaptured daily in CID system accurately.

  • Check the Dubai Police incoming e mails inthe CID system periodically and update rest of the team for any necessaryinformation.

  • Make sure all checked in guest have copies ofvalid Identity details.

  • Ensure correct information such as passportand other related details has been input in the system accurately.

  • Check all passport copies have been scannedand sent to Police within 1 hour of check in.

  • Update all check out information within 1hour of opera system update.

  • Run a full audit on the CID on regular basisat least once a week.

  • Maintain proper filing system to keep allrooming lists, actual arrival and departure list related to the CID dailyupdate process.

Employment Disclaimer

In some locations around the world, Wyndham Hotel Group manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotel Group performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotel Group where Wyndham Hotel Group is serving only as the recruiter and will not be my actual employer.


Our ideal candidate has:

  • Previous work experience in a similar role

  • Attention to detail

  • Highly organized and effective approach

  • Excellent communication skills

  • Experience on the use of CID and OPERA system (preferred, not mandatory)

Job: Guest Services

Primary Location: United Arab Emirates-Dubai-Dubai

Employee Status: Regular

Schedule: Full-time

Organization: WHG - Intl Hotel Management

Job Posting: May 10, 2017, 5:47:45 AM

Requisition ID: 1707597