Wyndham Worldwide Affiliate Support Co-ordinator - UAE & GCC in Dubai, United Arab Emirates

Affiliate Support Co-ordinator - UAE & GCC


  • Collect and Reserve Units on an annual basis and maintain accurate record of obligation on EVS1

  • Support Member helpdesk with inventory for CIP

  • Maintain regular contact with resorts; provide training and support for Resortlink 2000 & Yourgpn and WE for resort admin and middle management resorts staff.

  • AGM and seminar attendance when needed

  • Collate Information and scores relating to RCI RRP scores, and distribute to Resorts & Account Managers

  • Deal with email and telephone queries from all regional resorts in a timely and accurate manner

  • Promote RCI Products & Services to Affiliates

  • Monitor & check Rental Invoices for payment

  • Ensure that comment card reports are received by developer/management – key contacts/.

  • Provide support to RQIP project process.

  • Executing the PIM project for EMEA.

  • Support rentals, web comparisons, fill the required data forms, co-ordinate with RM re inventory add & remove.

  • Update EVS1 and DBL for Resort Information Sheets, Urgent Info and Resort Notes. Issue Errata’s. Manage status changes. Request resort freezes

  • Project Manage the loading of new Resorts & units, Resort Disaffiliations, Calendar Changes andMajor changes of constitution

  • Perform VIP exchanges for targeted clients

  • Collect payback inventory

  • Blocks/unblocks

  • Bulk Collect and transfers

  • Process all Enrolments for Regional resorts


  • Excellent oral and written communication skills, highly organized and able to work under pressure.

  • Good knowledge of Microsoft Office

  • Proven Administration Skills, Accurate keyboard skills and attention to detail

  • 2-3 years in the hospitality/travel industryin a sales/customer service environment

  • Arabic & English languages – must be fluent and have proficient writing skills in all.

  • Additional languages will be an advantage

  • Bachelor’s degree in business and/or tourism studies

Job: Operations

Primary Location: United Arab Emirates-Dubai

Employee Status: Regular

Schedule: Full-time

Organization: RCI

Job Posting: Aug 9, 2017, 4:20:02 AM

Requisition ID: 1711589